Your privacy matters
Privacy Policy
Last updated: October 29, 2026
We believe healthcare information should be handled with care, clarity, and respect.
1. Information we collect
We may collect information you provide directly, such as your name, contact details, account information, appointment details, health preferences, and messages you choose to send. We may also collect basic technical information to keep Lumiere reliable and improve the experience.
2. How we use information
We use information to provide and personalize Lumiere, help you organize healthcare information, send reminders you request, respond to support questions, maintain security, and improve our products. We do not sell your personal information.
3. Sharing and service providers
We may share information with trusted providers that help us operate Lumiere, such as hosting, analytics, communications, and security providers. They may use information only to provide services to us. We may disclose information when required by law or needed to protect safety and rights.
4. Your choices and rights
You may ask us to access, correct, update, or delete your personal information, subject to applicable law. To make a privacy request or raise a concern, email admin@vakilhealthcare.com.
5. Security, retention, and changes
We use reasonable safeguards to protect information and retain it only as long as needed to provide the service, resolve disputes, meet legal obligations, and enforce our agreements. We may update this policy and will update the date above when we do.
6. Contact us
Questions or privacy concerns can be sent to admin@vakilhealthcare.com.